SMS Terms and Conditions — Oakland Literacy Council

By opting in to receive SMS/text messages from Oakland Literacy Council, you agree to the following terms and conditions.

Consent for SMS Communications

By providing your phone number and consenting to receive SMS communications from Oakland Literacy Council, you agree to receive text messages related to your interactions with our nonprofit organization.

Your phone number and SMS consent information will remain confidential. We do not sell, rent, or share your phone number or SMS consent with third parties or affiliates for marketing purposes. Your phone number and consent will only be used to facilitate communications between you and Oakland Literacy Council.

Consent to receive SMS messages is not a condition of receiving educational services from Oakland Literacy Council.

Types of SMS Communications

After providing consent, you may receive SMS messages from Oakland Literacy Council regarding:

Appointment confirmations and reminders
Scheduling and rescheduling
Educational testing results
Follow-up messages regarding requested services
Updates related to ongoing or completed services
Information about upcoming events such as professional development workshops, field trips, student recognition, or volunteer appreciation.

Example SMS Message

“Hi [Customer Name], this is a reminder about your upcoming appointment with [Name] at Oakland Literacy Council on [Date] at [Time]. Reply STOP to opt out or HELP for assistance. Message and data rates may apply.”

Message Frequency

Message frequency may vary depending on your interactions with Oakland Literacy Council and the services you request. You may receive approximately 5–10 messages per month while enrolled as a student or a volunteer tutor.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless service plan.

Opt-In Methods

You may opt in to receive SMS communications from Oakland Literacy Council through the following methods:

Verbally during a conversation with an Oakland Literacy Council representative
By submitting an online form and providing consent to receive SMS communications
By completing another electronic form that includes SMS consent

Opt-Out Instructions

You may opt out of receiving SMS messages from Oakland Literacy Council at any time.

Simply reply STOP to any SMS message to unsubscribe.

You may also call Oakland Literacy Council directly at 248-253-1617 and request to be removed from our SMS messaging list.

HELP Instructions

For assistance, reply HELP to any SMS message.

A HELP response may state: “For further assistance, please visit our website at oaklandliteracy.com or contact Oakland Literacy Council at 248-253-1617.”

Privacy

Oakland Literacy Council respects your privacy. Information collected in connection with SMS communications will be handled in accordance with our Privacy Policy.

Upon granting consent to receive SMS communications from our company, rest assured that your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.

Changes to These Terms

Oakland Literacy Council may update these SMS Terms & Conditions periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding these SMS Terms & Conditions or SMS communications, please contact:

Oakland Literacy Council
Phone: 248-253-1617
Website: oaklandliteracy.com

Effective Date: August 24, 2026

Lesley Tauro

2 years ago

I love being a English Tutor with Oakland Literacy Council on a one-on-one basis as well as for a conversation group. Through OLC, I have had the opportunity to meet so many incredible people, many who have become friends.

Cynthia Werstein

I have enjoyed my ESL tutoring with Oakland Literacy Council. We received training to help us, help our students. I feel like I can reach out for additional help if needed. Not to forget, they offer outside activities, on occasion, so that the students and tutors can do some typical, but fun activities! OLC is a great organization to volunteer with.

Lisa Burns

I've been volunteering with the OLC for about a year and a half, and it's been a great experience! I very much enjoy the tutoring sessions with the student whom they paired me with. She is a lovely person and I've learned a lot from her too. OLC makes tutoring easy for volunteers, with an easy-to-use curriculum, training, support, and social events. Highly recommend!

Qambar Ali Sarwari

Great team, motivational atmosphere, Thank you for your always support and help, especially the refresher training you provide to the tutors.

Warm regards ,
Ali

Brad Roth

When I retired in 2020 (in the middle of the covid pandemic) I wanted to find ways to volunteer. As a former college professor, I am particularly concerned about education and literacy. Working with Oakland Literacy Council has been a wonderful experience for me. The staff at OLC (particularly Laurie Weeks) is so helpful and appreciative. I've gotten more hand-written thank you notes from Laurie in the last four years than from everyone else throughout the rest of my life combined. Volunteering for OLC lets me give back to society but enjoy retirement too. I highly recommend it.

Kelly Turner

I would like to say How amazing Oakland literacy Council is I came in May To Continue my education and I thank god I found them they where at the bottom of the list when they should have been at the top of the list first off the staff is amazing they did everything by the book I did placement testing to figure out where to place me they took the time out to get the best tutors they also called and checked in on me and also motivated me to keep going and never give up they gave me the option to go online for tutoring or in person Stewart my tutor was amazing he took pride in educating me and never made me feel like I was bothering him patricia was amazing she stayed on me and stayed consistent they made me feel like family
the icing on the cake was how they acknowledged me on graduation day the whole team was there for me and my family and I was so happy and me and my kid's could feel the love it's nothing that I would not do for Oakland literacy I will be there spokesperson for life cause it's worth it and they have top notch tutors employees and the online tutor services is Phenomenal if you're seeking to continue your education look no more this is the place to go

Sanghee Han

I was so lucky to meet oakland literacy Council. Since OLC has been a great institute for me almost 2 years. And they helped my english improve and give me some good talking classes for learning new culture here as well. Now that I graduated from a reading program at OLC, I feel like I'm still with them. Really appreciate it.

BAIYANG LAI

In the past three years I learned English with Oakland Literacy. I met quite a few tutors in one by one tutoring and some conversation groups. Those tutors were so incredible and awesome! They really really helped me a lot in my English. My gratitude to all of them is beyond words!

jung min son

Thank you for having me with your excellent support.. I really enjoyed learning English and having conversation class with others. I made some good friends and I think Oakland Literacy Council is very good for people who need English support 👏 👍

Joseph Lee (Jo)

Oakland Literacy Council was a very good program for me as my second language. I evaluated my English ability through English listening and reading tests and matched my tutor accordingly. As a result, my English improved a lot. And most of all, it was free.